Friday, April 03, 2009

Sometimes, the system works!

A while back, I wrote a post about the awesome family doctor we're seeing here. I've seen her a couple more times, and she really is great. She's actually part of a big medical group, which came in quite handy today. You know how sometimes, when your kids get sick, you get the run-around to get all the tests done and whatnot? Well, today was one of those days that could have potentially turned crazy. But it didn't! Tyler's been sick for a little while. He had a bit of a cold last week, but then started getting better. Then Wednesday, he came down with a pretty high fever and a headache. I thought maybe he had caught the flu. He looked better Thursday, but then early Friday morning, the high fever and headache returned. With the weekend coming up, I thought it would be a good idea to call the doctor's office to see what they thought. They wanted to see him, of course. Our regular family doctor wasn't in today, but one of the pediatricians was able to see us. Tyler and I got there shortly before 11 a.m., and were called back pretty quickly. Saw the nurse, and within a few minutes, the doctor came in. He was really nice, checked Tyler over, then told me he'd like to do a quick blood test just to see. He thought it was viral, but said there's a possibility it's bacterial, and he just wanted to make sure. So off to the lab we went. Two doors down. For a seriously quick blood draw! The lady did it so fast, Tyler almost didn't even realize it happened. Awesome! Then we waited 15 minutes for the results. The doctor came back to the waiting area to see us, and said that Tyler had an elevated white blood count, and he wanted a chest x-ray done. So off we went, up to radiology on the 4th floor. Signed in there, got called back, and within a matter of about 15 minutes, we were back down in pediatrics in the waiting area. A little while later, the doctor came out again to call us back. He told me Tyler had walking pneumonia, and would be put on antibiotics. Then he gave me a quick run-down of what to look for etc., and then sent in the nurse with the rocephin shots. Two of them, in Tyler's bum. Poor kid. I'm not entirely sure we really needed rocephin, but the doctor thought based on what he saw on the x-ray, he'd feel better pulling the "big guns". The rest of the course is just oral antibiotics, for the next 5 days. We ended up having to wait another 15 minutes in the waiting area after the shots, just to make sure there weren't any immediate side effects from the antibiotics. Then we were off. All in all, it took us an hour and a half. Which, considering everything that happened, felt like no time at all! It was all so smooth, no extra paper work to fill out for the lab work, etc. etc. etc. One bonus point for the medical group. :p

5 comments:

Kelley said...

Nice! So there ARE some benefits to mega-doctor groups. Glad you got in and out so fast. Hope Tyler is feeling better soon.

Doreen said...

Kelley, yep. I usually prefer the small family practice setting (more personal), but there are some perks to having a larger group type place. This place has a few specialists, as well (internist, rheumatologist, dermatologist, etc.), so if there's ever a need to see one, it'll make it much easier with insurance and referrals etc. Not to mention reducing the amount of paperwork...

Science Teacher Mommy said...

Wow! Usually that kind of thing takes days to work out and then you end up hospitalized for something that could have been taken care of if the system was efficient to begin with. I would never leave the practice if I were you.

Arianne said...

It's nice when you hear good experiences with health care. Most people only tell the horror stories. poor little guy!

Keith and Nicci said...

Now I need to find an office like that in AZ, since the one we've gone to in Vegas has not been like that!